REFUND AND RETURN POLICY

Please note that digital licences can only be refunded in case of failure. We cannot return a licence that has already been activated. To obtain a refund you must contact us by e-mail at technicalsoftwares@proton.me within 30 days of purchase. You must provide us with the order number and the licence key number.

If you report a faulty product to us, we will diagnose the fault and provide steps to resolve the problem within 24 hours.

If we are unable to resolve the fault, we will provide you with a replacement product or a full refund. Our promise is that if you contact us for help and we are unable to resolve a technical problem, we will provide you with a full refund. Refund processing takes 5-10 working days.

Please note that all licences sold by TechnicalSoftwares.com are valid for a single PC and cannot be transferred to another PC.

Software compatibility is entirely the responsibility of the customer, as we are the sellers of the licences; all software is supplied by Microsoft and is copyright protected, therefore no refunds will be made for software compatibility.

Defective keycodes will be replaced or refunded depending on the customer’s choice. Defective codes can only be proven by us with Microsoft PID Checker output.

TechnicalSoftwares is not responsible for any local computer problems that may prevent normal operation of any software.

All products sold by TechnicalSoftwares.com include a 1-year warranty for PC reinstallation and reset and free chat/email support.

To deliver the goods immediately, as we do, we need your express consent so that we do not hold the goods for the 30-day cooling-off period. Keep in mind that the consumer will lose the right to revoke the contract after giving express consent to begin delivery of the digital content. That said, please be assured that this is a legal fulfilment and that our only concern is your satisfaction; therefore, we will support each order without imposing cancellation due to this point.

COMPANY DATA:

ZENITHSTRIDE LTD

Company number: 15296202

Head Office: 319a High Road, Romford, England, RM6 6AX.

e-mail: technicalsoftwares@proton.me